Penn Foundation Behavioral Health Services

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My experience has been very positive. My therapist and doctor are empathetic and competent, with helpful staff & flexible appointment scheduling.

I believe that Penn Foundation showed me how to live again. I am going to be celebrating 1 year this month. Penn Foundation saved my lufe!

I received a prompt... on-the-day-I-walked-in bio-psycho-social evaluation. It was done in a professional matter. There was a glitch in communication with the Psychiatric NP concerning a med he prescribed me. I take part blame on that. And, to eliminate potential future issues I will be going with genomic testing with another provider. It's odd that Penn Foundation's billing department has never had an encounter with that service. My insurance carrier covers it. Seems like it would help a lot of patients. Other than that, the NP was quite professional and prompt in calling me back with my concern... glitch aside. If I were taking meds, it is awesome to have a working pharmacy in -house. Those people were non-judgmental/professional. The front desk staff have been nothing but helpful. Perhaps, because I approach them that way. Most of my calls have been returned. Although, some got lost in the wind. When I missed a (3) part financial session, they left information concerning that at the front desk for me. The recovery outpatient center was helpful regarding an on-sight DRA group. What I've been most impressed with is my recovery coach. When I needed inpatient several weeks back, an on-call recovery coach met with me at Grand View and stayed for a couple of hours. And, my actual coach really puts others from another facility to shame. As of 7/14/2017: I have ventured into the land of Yoga. I really appreciate it's open to all clients. Also appreciate my insurance or lack of.... or 'wrong' diagnosis doesn't come into play. I will be attending on a regular basis. Enjoyed being with other people and not solely because of what's wrong with me. As of 8/10/2017: I'm not sure the reason Penn got rid of their partial program for mental health only consumers.... and I surely understand the need for a D/A only one. I really do. But, you aren't serving your entire community by leaving a large portion out of the mix. Not a partial or IOP. Groups geared specifically for either a D/A Diagnosis.... OR... for only those with a set insurance. There is a huge gap between psychiatric inpatient (at another facility obviously) and Wellsprings. We aren't all ready to set job-related goals; especially, if we are discharged from inpatient. People like me, are apparently channeled all back to your already overwhelmed competitor LVF. Unless you want to travel by train and bus to the city. Or get into Horsham. Your community doesn't just stop at county dividing lines. I live in Chalfont. Which is a few minutes away from Hilltown Township. Catchment areas are How Bucks decides to divide itself. Into three sections, for people like me to be funneled to appropriate OR NOT agencies for case management. NOR does it end at drug and alcohol issues. Or your current cause of Autism. All of those issues are in the same book. It doesn't say the Diagnostic Statistical Manual of the most important mental illnesses nor does it exclude addiction. It's all in the brain. So, while you continue to expand services for those with D/A issues.... people are still suffering and staggering through the mental health system. We may not be dying from Heroin but we are still here. And many are likely still dying.

I received a prompt... on-the-day-I-walked-in bio-psycho-social evaluation. It was done in a professional matter. There was a glitch in communication with the Psychiatric NP concerning a med he prescribed me. I take part blame on that. And, to eliminate potential future issues I will be going with genomic testing with another provider. Penn Foundation could get a (5) star from me if this was something they provided. My insurance carrier covers it but all I get from their billing department is that they've never billed for it. Other than that, the NP was quite professional and prompt in calling me back with my concern... glitch aside. If I were taking meds, it is awesome to have a working pharmacy in -house. Those people were non-judgmental/professional. The front desk staff have been nothing but helpful. Perhaps, because I approach them that way. Most of my calls have been returned. When I missed a (3) part financial session, they left information concerning that at the front desk for me. The recovery outpatient center was helpful and the DRA group on Thursday night, seems to be a fit for me. But, what I've been most impressed with is my recovery coach. When I needed inpatient several weeks back, an on-call recovery coach met with me at Grand View and stayed for a couple of hours. And, my actual coach really puts others from another facility to shame. As of 7/14/2017: I have ventured into the land of Yoga. I really appreciate it's open to all clients. Also appreciate my insurance or lack of.... or 'wrong' diagnosis doesn't come into play. I will be attending on a regular basis. Enjoyed being with other people and not solely because of what's wrong with me. Note: I'm not sure the reason Penn got rid of their partial program for mental health only consumers.... and I surely understand the need for a D/A only one. I really do. But, you aren't serving your entire community by leaving a large portion out of the mix. Not a partial or IOP. And, it seems to be channeled all back to your already overwhelmed competitor LVF. Your community doesn't just stop at county dividing lines... NOR does it end at drug and alcohol issues.

I received a prompt... on-the-day-I-walked-in bio-psycho-social evaluation. It was done in a professional matter. There was a glitch in communication with the Psychiatric NP concerning a med he prescribed me. I take part blame on that. And, to eliminate potential future issues I will be going with genomic testing with another provider. Penn Foundation could get a (5) star from me if this was something they provided. My insurance carrier covers it but all I get from their billing department is that they've never billed for it. Other than that, the NP was quite professional and prompt in calling me back with my concern... glitch aside. If I were taking meds, it is awesome to have a working pharmacy in -house. Those people were non-judgmental/professional. The front desk staff have been nothing but helpful. Perhaps, because I approach them that way. Most of my calls have been returned. When I missed a (3) part financial session, they left information concerning that at the front desk for me. The recovery outpatient center was helpful and the DRA group on Thursday night, seems to be a fit for me. But, what I've been most impressed with is my recovery coach. When I needed inpatient several weeks back, an on-call recovery coach met with me at Grand View and stayed for a couple of hours. And, my actual coach really puts others from another facility to shame. Note: I'm not sure the reason Penn got rid of their partial program for mental health only consumers.... and I surely understand the need for a D/A only one. I really do. But, you aren't serving your entire community by leaving a large portion out of the mix. Not a partial or IOP. And, it seems to be channeled all back to your already overwhelmed competitor LVF. Your community doesn't just stop at county dividing lines... NOR does it end at drug and alcohol issues.

Wow. Reading all the rise complaints is amazing. People mad that they couldn't get suddafed, lol complaining like they checked into a five five star hotel and didn't have their coat taken off for them. I love how entitled addicts can be. Anyway, you will find what you are looking for. If you seek something wrong and malice you will surely find it; summarily if you seek a new perspective and new ways of living you will find it. This facility will detox you get generously and help find a path to walk when you leave. The choice is yours on what you find and how you live life afterward. Good luck and may God light shine through you where ever you may walk.

So I decided to come into rehab to over come my addiction I will not say they are mean bc there not they are very nice people willing to help out. But they would not talk to much about how to overcome your drug in a way I kinda felt like they where encouraging the drug of your desire. I also had a problem where I was aloud to go to program n then I wasn't aloud any more when I asked y? No one could give me the answer I felt like that was very unprofessional,

It depends on which person you see her. Some ppl are great at their jobs. Than again some of them suck at it. However you get that every where. It's not like it was years ago, Dr's have no bedside matter now. They do charge too much if you don't have good insurance though.